Privacy Policy

Last Updated: 14.09.25

At Zuna Host, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, hosting, domain registration, and related services.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number, billing address, and account details.
  
• Payment information (note: we do not store sensitive payment details; transactions are securely processed by third-party providers such as PayPal, Stripe, SSLCommerz, or other gateways).

b. Domain & Hosting Information

• Domain registration details (including WHOIS data as required by ICANN).
  
• Hosting account details (usernames, service usage, technical configurations).

c. Technical & Usage Data

• IP address, device type, browser, operating system, and log data.
  
• Cookies, analytics, and tracking information for performance and personalization.

2. How We Use Your Information

We use your information to:

• Provide domain registration, hosting, and related services.
  
• Manage your account, billing, and support requests.
  
• Improve our website and services through analytics.
  
• Prevent fraud, abuse, and unauthorized access.
  
• Send important service updates, invoices, and security alerts.
  
• Comply with international legal and regulatory obligations (ICANN, GDPR, CCPA, etc.).

3. Sharing of Information

We respect your privacy. We never sell your personal data. Information may be shared only in the following cases:

• With ICANN and domain registries for domain registration (as required by law).
  
• With trusted third-party providers (payment processors, data centers, security services).
  
• To comply with legal requests, regulations, or court orders.
  
• To protect Zuna Host’s rights, property, or user safety.

4. Cookies & Tracking

We use cookies and tracking technologies to:

• Enable secure logins and account management.
  
• Improve navigation and user experience.
  
• Analyze site performance and traffic.
  

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption for secure data transfers.
  
• Firewalls, intrusion detection, and DDoS protection.
  
• Regular backups and monitoring.
  

While we take strong precautions, no system can be guaranteed 100% secure.

6. International Data Transfers

As a global company, your data may be transferred and stored on servers located in different countries. We ensure that all international transfers comply with applicable data protection laws, including GDPR for EU residents.

7. Your Rights

Depending on your location, you may have the following rights:

• GDPR (EU/EEA customers):
  
  • Right to access, update, or delete your data.
    
  • Right to restrict or object to processing.
    
  • Right to data portability.
• CCPA (California, USA customers):
  
  • Right to know what data we collect.
    
  • Right to request deletion of personal data.
    
  • Right to opt out of data sale (note: Zuna Host does not sell personal data).
    

To exercise your rights, contact us at support@zunahost.com.

8. Data Retention

We retain your information as long as:

• You have an active account with Zuna Host.
  
• It is required to comply with legal, tax, or regulatory requirements.
  
• Needed to resolve disputes or enforce agreements.

9. Third-Party Services

Our website may contain links to third-party sites. Zuna Host is not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Zuna Host does not knowingly collect personal data from children under 13 (or under 16 in the EU). If you believe we have collected such data, please contact us for deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions or privacy requests, please contact:

Zuna Host
Email: support@zunahost.com
Phone: 016
Website: www.zunahost.com
Address: